PingWaiter - Digital Waiter System

About This Project

PingWaiter is a comprehensive Laravel-based restaurant management and ordering platform that digitizes table service and order management. The system allows customers to scan QR codes at tables to access menus and place orders directly from their tables. Key features include table-based ordering with cookie-based session tracking, comprehensive menu management with food categories, styles, and customizations, complete order workflow with status tracking (pending → approved → prepared → delivered → completed), multi-user roles for restaurant owners, managers, and workers, reward points system, subscription management with Stripe integration, payment processing via PayPal and Stripe, real-time notifications using Pusher, QR code generation for tables, Excel import/export functionality, backup system, email notifications with Twilio and Telegram integration, barcode generation, and customer ping/call waiter functionality. The platform is designed to replace or supplement traditional waiter service with a digital system.